Support and Services

AC Australia Customer Care

Customer Care

Customer Care is AC Australia's commitment to the industry to provide quality customer service to ensure businesses have the support and back-up when they need it. .

Customer Service Time

Customer Service Time

Customers can purchase time with an AC Australian Technican via an Onilne Consultation. Purchasing time is done via our Online Store. Click Here to view store


For Customer Care Members, this is an easy method to add additional hours to your contract.

AC Australia Customer Care

Help Desk Form

Please complete this form regarding your Help Desk Enquiry and our team will respond when a Support Technician is next available. Please provide as much information, and attach any supporting documents, to assist our team. 

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Latest Release Information

Please take a look here at the highlight features which have been introduced within the latest release of ALPHACAM.

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Release History

Please select here to look back at previous releases of ALPHACAM, and view what features were introduced in each of the releases.

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Hints & Tips

Here you will find a small selection of hints and tips to get you started. Access more via the customer portal to maximise your investment.

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System Requirements

Please select here to find the minimum system requirements and operating systems for ALPHACAM and Part Modeler.